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North Carolina Lemon Law

What is the North Carolina Lemon Law?

The North Carolina Lemon Law protects consumers who purchase or lease a defective car, truck or motorcycle. Specifically, the North Carolina Lemon Law statute applies to any new vehicle that was purchased or leased in the state and meets the following criteria:

  • It is used primarily for personal, family or household purposes. The law does not apply to commercial vehicles nor those used primarily for business purposes.
  • It weighs less than 10,000 pounds.
  • It has at least one defect or nonconformity that substantially impairs the value of the vehicle.
How do I Know if My Vehicle is a Lemon?

Automobile manufacturers are required to repair the defects in a consumer's vehicle within a reasonable number of attempts. Under North Carolina's Lemon Laws, a "reasonable number of attempts" means one (or both) of the following:

  • The vehicle is taken to an authorized dealer four times for the same defect that first presented itself within the first two years or 24,000 miles after the vehicle was purchased; OR
  • The vehicle is out of service due to its repairs for twenty business days within the coverage period of the manufacturer's warranty.

Our attorneys have handled hundreds of cases for North Carolina consumers that have purchased or leased lemon vehicles. If you are unsure about whether your vehicle is a lemon, our North Carolina Lemon Law attorneys can help you and answer any questions that you have.

What Will the Manufacturer do for Me if My Vehicle is a Lemon Vehicle?

If you have a lemon vehicle in North Carolina, you are entitled to have the manufacturer repurchase your vehicle or replace it with a brand new one. As an alternative, there is also the possibility of a "cash-and-keep" settlement, wherein you would receive money damages based on the diminished value of your vehicle as a result of its defects and repairs.

Holly is a North Carolina consumer who came to us because she was experiencing problems with the electrical system and suspension in her brand new Volkswagen Jetta. Holly took her Jetta to an authorized Volkswagen dealer on more than three separate occasions, but the nonconformities were not properly repaired. Holly was in need of a North Carolina attorney that focuses on Lemon Law case, and ultimately agreed to retain our law firm to represent her. Throughout the process, we attempted to settle Holly's case directly with Volkswagen, but initially it was unwilling to amicably resolve her case. From there, we submitted Holly's case to the Better Business Bureau's Autoline arbitration program. The arbitrator ultimately agreed that Holly's car was a Lemon vehicle and required Volkswagen to repurchase it from her. Holly rejected Volkswagen's subsequent offer to repurchase her vehicle, but we were ultimately able to utilize the BBB Repurchase decision to procure a favorable settlement for Holly without having to file any formal legal action against Volkswagen.

Even if your vehicle does not fall under the Lemon Law, you may still be entitled to relief under the Magnuson-Moss Warranty Act, the federal lemon law that applies to any defective product, whether it was purchased new or used, that comes with a manufacturer's warranty. The law also requires the manufacturer to pay our attorneys' fees, so we don't have to charge our clients for our services.

Why Should I Choose the Weisberg Consumer Law Group to be My Lemon Law Attorneys?

Holly is just one of the thousands of consumers that we have represented all across the country. Our experienced North Carolina Lemon Law attorneys will guide you every step of the way, and work with you directly to achieve the best possible result and resolution to your case. Connect here for a free, no-obligation North Carolina Lemon Law case review.

Client Reviews
I want to personally thank you for all your assistance and guidance with this. I value everything you did and hope I will not have to use your service, but will highly recommend your office. Diana
I received the payment for my settlement. I really appreciate your firm for the representation. You all did a wonderful job and in the future if I need assistance you will be the first I would call. Thank you and i will make sure that I give you plenty referrals. Thank you again!!! Montreesia R.
Thank you all for your time and dedication to my case. The fact that it was done from another state is astounding. You all did such an awesome job with communication and efficiency. Diamond F.
Thank you for the work you have done. I didn't know what to do, but you did. I appreciate the time you took with me. Thank you again for winning the case. Athenia P.
Mr. Weisberg and his firm took our case and they were the best! Professional, friendly, responded quickly. The Lemon Law applied in our situation and was settled with quick results. we would highly recommend this firm. Pat