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Tennessee Lemon Law

Tennessee Lemon Law State Statutes

Presented By:
Weisberg Consumer Law Group, PA

The Tennessee lemon law statute is below. Statutes like the Tennessee automobile lemon law are written for lawyers by lawyers, so the legal ease may get to you. If it does, try the Tennessee Attorney General’s Tennessee Lemon Law Rights consumer guide. Or take the easy way and connect with a free Tennessee lemon law attorney right here and get damages for your lemon under the Tennessee lemon law on new cars (or the Magnuson-Moss Warranty Act, federal lemon law). Simply put, whatever your Tennessee car lemon law needs are, CarLemon.com has you and the whole lemon law process covered!

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Tennessee Lemon Law Rights

Motor Vehicle Warranties, Title 55, Chapter 24
Tennessee Lemon Law 55-24-201. Definitions.

As used in this part, unless the context otherwise requires:

(1) “Consumer” means the purchaser (other than for purposes of resale) or the lessee of a motor vehicle, any person to whom such motor vehicle is transferred during the duration of an express warranty applicable to such motor vehicle, and any other person entitled by the terms of such warranty to enforce the obligations of the warranty. “Consumer” does not include any governmental entity or any business or commercial entity which registers three (3) or more vehicles;

(2) “Lessee” means any consumer who leases a motor vehicle pursuant to a written lease agreement by which a manufacturer’s warranty was issued as a condition of sale or which provides that the lessee is responsible for repairs to such motor vehicle;

(3) “Motor vehicle” means a motor vehicle as defined in 55-1-103, which is sold and subject to the registration and certificate of title provisions in chapters 1-6 of this title in the state of Tennessee, and classified as a Class C vehicle according to 55-4-111. For the purposes of this part, “motor vehicle” does not include motorized bicycles as defined in 55-8-101, motor homes as defined in 55-1-104, lawnmowers or garden tractors, recreational vehicles or off-road vehicles and vehicles over ten thousand (10,000) pounds gross vehicle weight;

(4) “Substantially impair” means to render a motor vehicle unreliable or unsafe for normal operation or to reduce its resale market value below the average resale value for comparable motor vehicles; and

(5) “Term of protection” means the term of applicable express warranties or the period of one (1) year following the date of original delivery of the motor vehicle to a consumer, whichever comes first; or, in the case of a replacement vehicle provided by a manufacturer to a consumer under this part, one (1) year from the date of delivery to the consumer of the replacement vehicle.

Tennessee Lemon Law 55-24-202. Nonconforming vehicles.

Reports – Repairs.

If a new motor vehicle does not conform to all applicable express warranties and the consumer reports the nonconformity, defect or condition to the manufacturer, its agent or its authorized dealer during the term of protection, the manufacturer, its agent or its authorized dealer shall correct the nonconformity, defect or condition at no charge to the consumer, notwithstanding the fact that such repairs are made after the expiration of such term. Any corrections or attempted corrections undertaken by an authorized dealer under the provisions of this section shall be treated as warranty work and billed by the dealer to the manufacturer in the same manner as other work under warranty is billed.

Tennessee Lemon Law 55-24-203. Replacement or repair of vehicles.

Refunds – Refinancing agreements – Defenses.

(a) The manufacturer must replace the motor vehicle with a comparable motor vehicle or accept return of the vehicle from the consumer and refund to the consumer the full purchase price if:

(1) The nonconformity, defect or condition substantially impairs the motor vehicle; and

(2) The manufacturer, its agent or authorized dealer is unable to conform the motor vehicle to any applicable express warranty after a reasonable number of attempts.

(b) For purposes of this section:

(1) “Collateral charges” means manufacturer-installed or agent-installed items or service charges, credit life and disability insurance charges, sales taxes, title charges, license fees, registration fees, any similar governmental charges and other reasonable expenses incurred for the purchase of the motor vehicle;

(2) “Comparable motor vehicle” means a new motor vehicle of comparable worth to the same make and model with all options and accessories, with appropriate adjustments being allowed for any model year differences;

(3) “Full purchase price” means the actual cost paid by the consumer, including all collateral charges, less a reasonable allowance for use; and

(4)

(A) “Reasonable allowance for use” means that amount directly attributable to use by a consumer prior to such consumer’s first report of the nonconformity to the manufacturer, agent or dealer and during any subsequent period when the vehicle is not out of service by reason of repair, plus a reasonable amount for any damage not attributable to normal wear.

(B) A reasonable allowance for use shall not exceed one half (1/2) of the amount allowed per mile by the internal revenue service, as provided by regulation, revenue procedure or revenue ruling promulgated pursuant to 162 of the Internal Revenue Code, for use of a personal vehicle for business purposes, plus an amount to account for any loss to the fair market value of the vehicle resulting from damage beyond normal wear and tear, unless the damage resulted from nonconformity to an express warranty.

(c) Refunds shall be made to the consumer, and lien holder, if any, as their interests appear. The provisions of this section shall not affect the interests of a lien holder; unless the lien holder consents to the replacement of the lien with a corresponding lien on the vehicle accepted by the consumer in exchange for the vehicle having a nonconformity, the lien holder shall be paid in full the amount due on the lien, including interest and other charges, before an exchange of automobiles or a refund to the consumer is made.

(d) In instances where a vehicle which was financed by the manufacturer or its subsidiary or agent is replaced under the provisions of this section, the manufacturer, subsidiary or agent shall not require the consumer to enter into any refinancing agreement which would create any financial obligations upon such consumer beyond those imposed by the original financing agreement.

(e) It shall be an affirmative defense to any claim under this part:

(1) That an alleged nonconformity does not substantially impair a motor vehicle; or

(2) That a nonconformity is the result of abuse, neglect or unauthorized modifications or alterations of a motor vehicle by a consumer.

Tennessee Lemon Law 55-24-204. Leased vehicles – Refunds.

(a) In the case of a leased vehicle, refunds will be made to the lessor and lessee as follows: The lessee will receive the lessee cost and the lessor will receive the lease price less the aggregate deposit and rental payments previously paid to the lessor for the leased vehicle.

(b) For purposes of this section:

(1) “Lease price” means the aggregate of:

(A) Lessor’s actual purchase cost;

(B) Freight, if applicable;

(C) Accessories, if applicable;

(D) Any fee paid to another to obtain the lease; and

(E) An amount equal to five percent (5%) of subdivision (b)(1);

(2) “Lessee cost” means the aggregate deposit and rental payments previously paid to the lessor for the leased vehicle less service fees; and

(3) “Service fees” means the portion of a lease payment attributable to:

(A) An amount for earned interest calculated on the rental payments previously paid to the lessor for the leased vehicle at an annual rate equal to two (2) points above the prime rate in effect on the date of the execution of the lease; and

(B) Any insurance or other costs expended by the lessor for the benefit of the lessee.

Tennessee Lemon Law 55-24-205. Presumptions

Term of protection – Notice to manufacturer.

(a) It shall be presumed that a reasonable number of attempts have been undertaken to conform a motor vehicle to the applicable express warranties, if:

(1) The same nonconformity has been subject to repair four (4) or more times by the manufacturer or its agents or authorized dealers, but such nonconformity continues to exist; or

(2) The vehicle is out of service by reason of repair for a cumulative total of thirty (30) or more calendar days during the term of protection.

(b) The term of protection and such thirty-day period shall be extended by any period of time during which repair services are not available to the consumer because of a war, invasion, strike or fire, flood or other natural disaster.

(c) It shall be the responsibility of the consumer, or the representative of the consumer, prior to proceeding under the provisions of 55-24-203, to give written notification by certified mail directly to the manufacturer of the need for the correction or repair of the nonconformity. If the address of the manufacturer is not readily available to the consumer in the owner’s manual or manufacturer’s warranty received by the consumer at the time of purchase of the motor vehicle, such written notification shall be mailed to an authorized dealer. The authorized dealer shall upon receipt forward such notification to the manufacturer. If, at the time such notice is given, either of the conditions set forth in subsection (a) already exists, the manufacturer shall be given an additional opportunity after receipt of the notification, not to exceed ten (10) days, to correct or repair the nonconformity.

Tennessee Lemon Law 55-24-206. Informal dispute settlement procedure.

(a) If a manufacturer has established or participates in an informal dispute settlement procedure which complies with the provisions of Title 16, Code of Federal Regulations, Part 703, as those provisions read on November 3, 1983, and of this part, and causes the consumer to be notified of the procedure, the provisions of 55-24-203 concerning refunds or replacement shall not apply to any consumer who has not first resorted to such procedure. The attorney general and reporter shall, upon application, issue a determination whether an informal dispute resolution mechanism qualifies under this section.

(b)

(1) The informal dispute settlement panel shall determine whether the motor vehicle does or does not conform to all applicable express warranties.

(2) If the motor vehicle does not conform to all applicable express warranties, the informal dispute settlement panel shall then determine whether the nonconformity substantially impairs the motor vehicle.

(3) If the nonconformity does substantially impair the motor vehicle, the informal dispute settlement panel shall then determine, in accordance with this part, whether a reasonable number of attempts have been made to correct the nonconformity.

(4) If a reasonable number of attempts have been made to correct the nonconformity, the informal dispute settlement panel shall determine whether the manufacturer has been given an opportunity to repair the motor vehicle as provided in 55-24-202.

(5) If the manufacturer has been given an opportunity to repair the motor vehicle as provided in 55-24-202, the panel shall find that the consumer is entitled to refund or replacement as provided in 55-24-203(a).

(6) The informal dispute settlement panel shall determine the amount of collateral charges, where appropriate.

Tennessee Lemon Law 55-24-207. Statute of limitations.

(a) Any action brought under this part shall be commenced within six (6) months following:

(1) Expiration of the express warranty term; or

(2) One (1) year following the date of original delivery of the motor vehicle to a consumer, whichever is the later date.

(b) The statute of limitations shall be tolled for the period beginning on the date when the consumer submits a dispute to an informal dispute settlement procedure as provided in 55-24-206 and ending on the date of its decision or the date before which the manufacturer, its agent or its authorized dealer is required by the decision to fulfill its terms, whichever comes later.

Tennessee Lemon Law 55-24-208. Recovery of costs and expenses – Attorneys’ fees.

If a consumer finally prevails in any action brought under this part, such consumer may be allowed by the court to recover as part of the judgment a sum equal to the aggregate amount of costs and expenses, including attorneys’ fees based on actual time expended, determined by the court to have been reasonably incurred by the plaintiff for or in connection with the commencement and prosecution of such action.

Tennessee Lemon Law 55-24-209. Copy of repair order to consumer.

A manufacturer, its agent or authorized dealer shall provide to the consumer, each time the consumer’s vehicle is returned from being serviced or repaired, a copy of the repair order indicating all work performed on the vehicle, including, but not limited to, parts and labor provided without cost or at reduced cost because of shop or manufacturer’s warranty, the date the vehicle was submitted for repair, the date it was returned to the consumer, and the odometer reading.

Tennessee Lemon Law 55-24-210. Election of remedies.

(a) Nothing in this part shall in any way limit the rights or remedies which are otherwise available to a consumer under any other law.

(b) In no event shall a consumer who has resorted to an informal dispute settlement procedure be precluded from seeking the rights or remedies available by law. However, if the consumer elects to pursue any other remedy in state or federal court, the remedy available under this part shall not be available insofar as it would result in recovery in excess of the recovery authorized by 55-24-203 without proof of fault resulting in damages in excess of such recovery.

(c) Any agreement entered into by a consumer for, or in connection with, the purchase or lease of a new motor vehicle which waives, limits or disclaims the rights set forth in this part shall be void as contrary to public policy. These rights shall inure to a subsequent transferee of such motor vehicle.

Tennessee Lemon Law 55-24-211. Commencing actions against sellers or lessors.

No action shall be commenced or maintained under the provisions of this part against the seller or lessor of a motor vehicle unless the seller or lessor is also the manufacturer, or unless the manufacturer of the motor vehicle is not subject to service of process in the state of Tennessee, or service cannot be secured by the long-arm statutes of Tennessee, or unless the manufacturer has been judicially declared insolvent.

Tennessee Lemon Law 55-24-212. Manufacturer’s warranty – Disclosure to purchaser.

Any business entity which purchases a fleet of new motor vehicles, titles such motor vehicles in the business entity’s name and sells such vehicles to an individual purchaser shall disclose in writing any remaining manufacturer’s warranty on such motor vehicles to such purchaser.

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54 comments

  1. I purchased a vehicle for Hill Top Motors @ 2961 Lamar Ave. and the engine is knocking and need repaired. I purchased an “ASIS” vehicle and the car lot continues to say there is nothing they can do, but keep in mind I still have a monthly note of $265 for another year. Will this fall under the Lemon Law. HELP I’m just trying to get back and forth to work.

    • To fall under a lemon law a care must come with a warranty, not “as is.” But your purchase implicates other issues like the Truth In Lending Act and the Electronic Fund Transfer Act. Call our offices and let’s gather some info about your purchase, both of these statutes provided for statutory damages so getting you money if they violated another law could help solve the car problem (a different way to skin the cat, so to speak).

    • hello I just recently bought a 2000 Oldsmobile silhouette van from a buy here pay here it has a salvage title. I took my four small children down there with me the youngest being 4 month old twins told them I was looking for safe reliable transportation they pointed the van to me said it was in great condition it just came in th he day before, it only needed to be detailed which wasn’t a problem. they said it had a salvaged title but explained it had been in a fender bender and that the air bags didn’t deploy. I test drove it on some small back roads which it drove fine I also purchased an extended warranty with for the vehicle. after purchasing the van and driving on the interstate home I noticed it shook a little when going over 50 so i took it home an then the third day of owning it, it started to leak oil really bad so I took it into the shop the shop said that it was to unsafe to drive it was gonna cost 5023.50 to fix an I paid 3032 for it needs a slew of things an on the salvage disclosure agreement it states that vehicle had been inspected and had met all safety requirements an was deemed safe to drive . I naturally was very upset that people would knowingly sell a unsafe vehicle to a mother of small Childers all under the age of 4 an put all our lives at danger. I tried to talk to the dealership and ask for my money back but they said they wouldn’t is there anything I can do I have all the paper work from the car lot an the mechanics shop. please need advice.

    • GM has bought my truck back. They refunded the total price all but $236. I also bought an Extended Warranty and Gap Protection through the dealership for $1650. They are only wanting to refund about $1000. This does seem correct. That’s 40%!

      • I reported the problem with the truck when I test drove the vehicle. GM went by when I brought it back in for the dealership to try to repair the problem. The dealership had told me when I bought the truck that it was the tires and the problem would be fixed by driving it. More than a dozen trips back to have the truck worked on and 11 new tires later they said we can’t fix it! GM then bought the truck back for full price minus $236 for usage. The problem is the dealership only wants to give me back $1021 of $1650 of the extended warranty I purchased. They are keeping 40%. I’m not happy with this at ALL!!!

  2. Our daughter purchased a used vehicle at a car lot along with a warranty. The vehicle is a Jeep Grand Cheroke. She has had that vehicle in shop more than out since she purchased it. Now the company is saying after they told her to put the vehicle in shop here locally where she is at the moment and they would cover the cost of repair. They even requested she take it to a dealer to have it repaired which is what she did. The car lot and warranty company have been in contact with the dealer mechanic supervisor to determine what was wrong and the cost of repairs. The dealer is now saying she has to pay $500.00 to get it back. She doesn’t have 500.00 to pay to get the car out. They told her they would cover all cost now they are renigging. What can she do?

  3. I bought a car as is a 2005 Kia Sorrento. And had it two weeks a the engine blew up what can I do

    • Lemon laws apply to vehicles with warranties. If you bought it “as is,” you can likely revoke acceptance under the Tennessee Commercial Code. Google “Tennessee Commercial Code Revocation of Acceptance” for the elements, and then bring your case in small claims court.

  4. I purchased a 2015 chrysler 200 in October 2014 the car has already had transmissions replaced once and was in the shop that time from 1/3/2015 till 2/28/2015 not to mention the other 3 or 4 times it has been in the shop for at least 2 weeks each time I have also had key fab problems. I am a paralegal and have called every attorney I know and cant get any help with it do you think I have case

    • Was it sold “as is”? If so, the lemon law won’t apply. But, you may have TILA or EFTA rights, would you like to send in your loan contract for a free review? You may be entitled to damages under those statutes, which may help you get damages to assist you in getting out of the car.

  5. I recently purchased a 2015 GMC Terrain and I have not had the vehicle 45 days yet. Today my radio froze and it would not turn off, even with the vehicle not being on. I took it to the dealership and they looked at it. They basically said there was no way for them to fix yet and that I will have to reset my truck when it happens again. What should I do?

    • Just save all your repair records and bring the car in each and every time it acts up. Three repairs for the same problem, 5-6 repairs in total, or 30 days in the shop will likely qualify you for some form of relief. Contact us back should it continue misbehaving.

  6. I purchased a new Ford Fiesta in 2012 and have since had to take it to the dealer 5 times to work on transmission issues which causes it to jerk and shudder when driving. It was originally under warranty for transmission issues for 5 years 50,000; however, I received a letter in the mail saying they have changed it to 8 years 80,000 because of said issues. We do believe that all of these repairs will significantly affect the resale value of the car when they pull the service records. Would the lemon law apply to our situation?

    • Sounds like it might! Can you send us the repair records and the warranty letter for a free, no obligation case review? 866 773 6152 is the fax, or scan/take pics and email to help@CarLemon.com. Just be sure to include your contact info!

    • I have the same issue with the new 2014 Ford Fiesta I bought….the dealer kept telling me there was no problem….they were telling me it was operating as it was supposed to because it was a different kind of transmission (it is manual & automatic both) an I just wasn’t used to it & they even gave me a Power Shift 6-speed Transmission Operating Characteristics print out from Ford dated 9/27/12, like I was an idiot ….So several times they didn’t even give me a repair ticket or receipt because the mechanic just rode with me. The mechanic was finally able to see problem in Sept 14 an told me they were replacing clutch HOWEVER when I took it back in May 2015 with exact same problem I was told they never replaced part (even though it was kept overnight) it was just reset as per manufacturer, because the problem wasn’t bad enough when they hooked it up to computer & their hands were tied. So eventually they did replace clutch, assembly etc in May 2015 & yesterday I took it back & they again replaced clutch. I finally called Ford & talk to a general manager today an they are supposed to see if I qualify for a Buyback program (??) & get back with me by end of business Nov 30th. Any advice? Are they likely to try an resolve this in my favor or would I need an attorney? Are there attorneys who would be willing to get paid when case is settled?? What are my options? If they buy it back how do I know what is fair? What if they are just willing to trade for another car on their lot? Is there a normal/standard procedure they should follow? Help, I’m lost & FRUSTRATED!!! Not to mention all the time I’ve wasted going in an out of 2 different dealerships trying to get help.

    • I also believe these warranty repairs affect the resale value….reason being I had different car lot offer $9,000 & about 3 weeks later after the 2nd clutch they only offered $7000. I got so tired of dealing with this & Ford Customer Relations refused buyback so I traded it in today to a 3rd car lot. They only wanted to give me $6000 (2012 Ford Fiesta SE 42.000 miles) but agreed to $7000 & changed paperwork to show $7500 if I’d purchase an extended warranty for vehicle I bought today. Hopefully my headaches over—no more Ford’s for me. I wish u luck with yours!!!

  7. Bought 07 Escalade as is now want go in reverse only had it 5days what if any can I do plz advise

  8. I purchased a used car from my local ford dealer a couple of years ago for my son. My son wanted to upgrade so we went to a Chevrolet dealer to trade the car, the dealer said they could only give me $2500 for the focus we have because the car fax shows a collision. We were blindsided by this so now I can’t even get close to blue book value for my car. What are my rights?

    Thanks
    Tim

  9. I purchased a 2002 dodge neon from a private party there was no bill of sale done just the back of the title filled out. They told me they had everything up to date and absolutely nothing was wrong with it (I still have the texts) other than the power steering belt broke of and needed to be replaced. Took it to a mechanic after it was bought. Pully brocken motor mounts missing and there is something wrong internally that can’t be found till we take apart the motor. They told us her husband was a mechanic and that he knew nothing was wrong with it because he did all the work on the vehicle himself. we paid 2500 and put another 400 into it not including what still needs to be done

  10. In the state of Tenn. if you take your vehicle in for a specific repai, and the delearship “in good faith” makes a wrong repair that doesn’t fix the problem, what are liable for? Spent $2600 and the problem still exist. They say the new fix, for the same problem I brought it in for originally, will be $1700 more.

  11. We recently just purchased a 2014 Ford Focus end of last year. Brand new, still under warranty. It is shuddering, and has hesitation with acceleration and take off. I took it into the dealer, and they “ran it through a system”, and said to drive it for 2 weeks to see if it resolved. We drove it from the dealer, and it was worse than before we took it in. I have read reviews online, and apparently this is a common problem in this years model (wish I would have known before hand…..lesson learned). Ford has not done anything to fix the issue, and therefore many people are trading it in. Does this fall under lemon law?

    • Try to contact Ford 800# (I googled it earlier today)……I have 2014 Ford Fiesta & feel I got stuck to…..I’ve tried to trade mine twice an can’t even get 1/2 what I paid for it……I think I took my car at least 10 times before they would finally admit there was even a problem. Had my clutch replaced twice already & wasted so much time an energy. This was why I bought a new car hoping to not have the worries. Anyways—-ask to see if you qualify for their BuyBack program. I’m still waiting to hear back from Fords regional manager, I wish u luck.

  12. I bought a car from Golden Circle on the 4th of Aug, . It starting messing up last week and had to be left at the dealership. Today they called and said it was the anti lock break
    system and sensor. With only having this car less then fifteen days should not it be there respondability to have it driveable , it is a 2012 HHR with 44.000 miles. I thought all cars had a thirty day warrenty.

    • I purchased brand new 2016 Kia Sorento from universal Kia at river gate on June 8, 2016. It went back to dealer on 6/11/15, 6/19/15, 7/6/2015 and at dealership now as of 8/31/15 all for the same exact reason everytime. The dealership keeps fixing something different everytime but nothing has corrected the issue as of yet. The issue that happens is the vehicle starts but will not come out of park, air blows hot and lights come across dash, then computer will start talking say it’s detected a problem with the engine and needs to be brought in for service, then air will start blowing cold again, will come out of park, lights go away, but now check engine light comes on and stays on. This has not been a very pleasant experience with Kia at all. Can you please let me know what are my options at this point because I am sure they are going to try to give this vehicle back to me just so it can do same thing again? Needing help!!!!!!!!!!##

  13. I bought a 2008 GMC acadia from Veteran Motors on August 15, 2015, it has a 30 day drive train warranty, I got to drive it that Saturday-Monday august 17th, took it to Quality Mufflers to have it checked out, he kept it till August 21st, the check engine light was on and there was NO transmission fluid on the dipstick.
    I drove it all evening on the 21st and drove it Saturday aug. 22, didn’t drive it at all on that sunday, drove it to work today Monday August 24, and the check engine light is on again and I have a ticking noise coming out of the motor. Plus Im not sure if they have already sold my trade in car. With these problems I would rather have my other car back. Please help!

  14. So I bought a car from a car lot not even 30 days ago and the motor blew up can I get out of the contract

  15. Hello,

    I purchased a 2013 Mustang Gt brand new in the third quarter of 2013. I have tried to trade and sell the vehicle privately with no luck. I am attempting to sell the vehicle due to risk involved with the faulty air bag. Ford recently issued a massive recall for the driver airbag inflator. The recall was issued on May 27, 2015. As of October 04, 2015 the recall is currently in status 12 (Recall incomplete. Remedy not yet available). The recall has significantly depreciated the vehicle’s value and it’s safety. Will I be able to receive any help under the Lemon Law?

    Thanks,

    Eddings

  16. purchased a che t ruck on friday 10-17-15 (used) Is a buyers remorese law in Tenessee for a certain lengtth of time? Will not start todat abd will not ump off but still cranks.

  17. What constitutes a ‘day out of service’ when counting the cumulative 30 days?

  18. I recently bought my car from c and c motors and they told me before I bought the car that they did over 600 dollars of work on a new compressor for my air conditioner. I bought the car as is by the way but I still make payments. I brought the car in over 3 times for this same problem, they fixed the car each time no problem. I brought the car in for the 5th time now having break issues the mechanic on the lot informed me that I needed brake pads (WHICH WAS FINE) but then he went on to say but he will need to do a rooter job on it. this was all fine to me no problem I understand brake maintenance is what I will have to deal with. Since I was not very trusting with the mechanic for previous problems I went to a mechanic I know to do my brakes. when he tried to change them he found that my caliber had rust in it and he was unable to change my brakes without a new caliber. I took the car back and insisted that the car lot change the caliber since I know in 2 months I didn’t get rust in the caliber they refused. I am no longer happy with this car lot and want to know what I could do to get this resolved in the best way I honestly think he should be responsible for my caliber? is this a lemon law?

  19. I purchased a 2002 Ford Ranger two weeks ago from a used car lot. The vent fan wasn’t working, so I brought it to the car lot’s mechanic. He fixed the problem with the fan, but I also discovered a flickering airbag light, the tachometer is all over the place, and the light behind the speedometer isn’t working. I consider tese safety issues, and the car lot owner told me I purchased it “as is”. Now these are safety issues, and I don’t think the repairs should come out of my pocket. Any advise?

  20. Please advise what TILA OR EFTA is?
    Thanks

  21. Purchased 01 as is now needs 900 dollar repairs, what can I do purchased 2 wks ago

  22. Purchased a 2002 Pontiac van on 11/7/15. On 11/10/15 it quit running it will not go in gear without dying

  23. I have a 2011 Chevy Malibu. I bought it in August of 2011 on a Toyota lot with a warranty and 408 miles on it. Within the first few months of owning it the fuel pump went out and the Chevy dealership fixed it. I had the rotors and brakes replaced in In October of 2013 and new tires put on in April of 2014. Immediately after I began having a vigorous shake when I would step on the gas pedal to stop. It kept getting worse. Since then I had another new set of tires to see if that would fix the problem, 2 sets of rotors and 2 sets of breaks and it still shakes badly only when I push on the brake pedal, it’s felt in the steering wheel as well. In January of 2015 the fuel pump went out again and I had to pay 600 to fix it plus they thought it was my calipers causing the shaking. That didn’t fix it either, in September 2015 my Output Solinoid went out which cost 250, then in October my Speed sensor went out which we took it to a Transmission Repair and they stated my transmission is going out and it’s now none drive able. I still owe 8000 on it and it has 111,000 miles on it. No warranty and 3000 or more in repairs needed, is this situation covered under the Lemon Law?

  24. About 6 months ago my husband and I traded in our old car as a down payment for another at a used car dealership. We got a 98 Chevy Blaizer and it seemed like a pretty decent car for somebody on a very tight bbudget and a dependable car for a family with a very small child.. The dealership told us that their was absolutely nothing wrong with it and that they had just rebuilt everything under the hood. We get it home and not even a couple hours after purchasing it, it starts knocking. We call the dealerships mechanic, which so happens to be my husbands father, and he tells us that he cannot look at out vehicle because he is working on other customers cars. So two weeks later, our vehicles starts knocking so bad that we can’t even drive it. Know from the day we bought to two weeks later we find numerous things wrong with the car. And we infrom the mechanic that it needs to me looked at and we get the same answer every single time. He has other customers cars that he has to work on. At the two week mark we call the owner of the dealership and tell them to come get the car because at this point it is just sitting in our drive way because it is unsafe to drive anywhere. He says OK. We don’t hear back from him for another two weeks and he calls and says that if we don’t come in to make our payment that they are going to come and repossess the vehicle. We then tell him that we have already told him to come get the car because it was undrivable. They finally come and take the vehicle but we soon find out after that the owner is going to sue us for tearing up the car? We also find out after that the cars that the lifter road was broken the whole time and that someone had put something in the oil to make it stop knocking. It’s been 6 months since this incident happened and we have not gotten any papers until we hear that we had missed a visitor at our home that was serving us papers. Is there anything we can do to counter sue?

  25. We purchased a 2012 Ford Focus SEL new from a Ford dealer. We financed through Ford motor credit. We bought the vehicle for the gas mileage as my husband travels a LOT for work. We’ve had a number of issues starting within a few months of the original purchase. We have had several clutches under warranty as well as updates and patches to the tcm. We’ve also had to replace the entire emissions system because of pressure issues with the gas tank. We can’t drive the car because it is too dangerous with the lurching, won’t go into gears, dies randomly at high and low speeds, has almost caused many accidents and endangered the life of myself and my children. The RPM is erratic because of rich and lean gas caused by the emissions. Now the vehicle won’t start at all because of a park aid failure which the dealer states is the tcm or transmission failure even though they did an update on it within the last two months under warranty as we had complained about the issues while it was covered under warranty and they kept telling us there weren’t any codes to justify it. It has been at the dealer consistently since it was new. We are well out of the warranty now based on mileage and the car has sat in the garage for the past few months because the cost of repairing the vehicle is substantially more than the worth of the vehicle. We are still carrying a 408.00 monthly note on the vehicle. We just had to purchase another vehicle to have a reliable vehicle. It’s ridiculous. Do we qualify for any kind of relief?

  26. We bought a car As Is about a month ago this Friday will be our 4th car payment on the car. It begin acting funny so we took it to the place we got it an they told us the transmission is fixing to go out in it..
    They said there is nothing they can do to help us. Although we put 1,000 down an have only had the car a month. Would this fall under the lemon law.?

  27. Hi me and my mom went down to the Chevy dealership. We purchased a 2011 Chevy traverse. We paid for the extended warranty. It had 66000. Miles on it. The car has been in the shop 4 times for various issues and now has to go back in the shop. They tell me it’s not covered by my extended warranty every time. I’m paying hundreds every Time it breaks down on too of paying 33,000. For the car and warranty. I’m ready for them to come pick it up what do I do. Please help me.

  28. Bought a 2013 Ford Expedition from the Ford Place in June 2015 Dyersburg, Tn. When we bought it the air conditioner was cooling right so the day after we bought it they fixed it. Bought extended warranty and day after we got the vehicle there was Freon coming out of the truck. Took the truck back and they told my husband he was mistaken that there was nothing wrong with it. They couldn’t find nothing wrong with it. But they did enough to get it from stop leaking Freon. Then in December 2015 my truck got hot coming to work so I took it there and they said I needed a new radiator and water pump. They would not give me a loaner because they did not have anything available at the time so I went a week without a truck. Put that in and we paid then $200.00 for labor. Then last week on January 13, 2016 I came out to get in my truck to go to work and the anti-freeze is coming out again. Before we took it back to the car lot my husband took it to a mechanic and he told us in ten minutes what was wrong. Took it back and they said they metal case somewhere near the radiator was bent that I have wrecked it and the line was cut too. They gave me a loaner but they told my husband that it was going to cost $1,100.00 to fix it and not under warranty and said that we didn’t pay the $200.00 on the last go around and we did. They said they would talked to the supervisor that he was not there when my husband talked to them last. We just want what it right. We haven’t wrecked it or nothing like that. Liked the vehicle but tired of the run around. What to you guys think. I am at my last resort on this. Cindy McLean – Newbern Tn.

  29. I recently traded my truck for another via individual. It was dark and the following day I found many things wrong with the truck I traded for. I contacted the gentleman. The day after the trade not even 24 hours after, and asked that he honor his word and trade back. He agreed and then started avoiding calls and texts from us.
    I finally sent him a text says, that he had this weekend to come get his truck and bring mine back. He is now refusin. I heard through the grapevine, that he has traded my truck off a, week or so ago, for another truck a car and $5,000 cash.
    This is the short of the incident. I could go into more detail if you wish.
    My question is, What do I do? Could I file a lost title and report it stolen? He hasn’t put my truck in his name. Nor I put his truck in mine.

  30. I recently bought a car from drive time Dec 18 2015 and they say you have five days to return the car if anything is wrong with it.. five days is no time it was lil minor issues with the car like the oil pan came off the Second day I purchased the car the lights in the inside of the car wasn’t working the Bluetooth device wasn’t working the back break light was out I had to go to the repair shop for all of this when the car was sold fobms that way drive time always say it’s nothing they can do remind you before I bought this car or was displayed on the computer screen LIK everything was jus fine the car wasn’t even on the lot the car was in the back they were looking at it I kept asking was anything wrong with the car and they kept saying no that was a lie because I already had three or four issues two days after I bought this car WITH in them five days I got all of that fixed myself..so a couple weeks after that I started noticing when I drive over 60 miles my steering wheel shakes I called about that they told me to call the warranty ppl ok I understand that but I feel that drive time knew exactly what was wrong with this car and not one time did they tell me something was wrong so I go inside the drive time folder and I decided to look at some papers and it said recall on there it’s five recalls on my 2011 Hyundai sonata this is my first time purchasing a car they didn’t tell me to take my car to the Hyundai dealership so the recalls could be fixed never mentioned that to me at all and by me never buying a car I had no clue now if they would of told me well u have five recalls on this car that’s incomplete I would of took the car to Hyundai the next day its five recalls and they are safety issues if they had five recalls on the car why are they selling it without attempting to fix them first. So approximately a month later as I’m driving and I stop at red lights as I proceeded to go the car barely moved it was only goin 25 miles per hour I almost got hit because the car dId not want to move so the next day I got up to go to work the car is completely dead so I called drive time because it has only been one month and as always they say it’s nothing they can do I sat there and explained everything that was wrong WIT this car when I bought it but it’s nothing they can do how is it nothing they can do when they work there they kno all about these cars remind u I jus work and go to the doctor because I’m pregnant so I know i dIdn’t do anything to this car the wiring been messed up before I bought the car n they never told me my break light was melted on to the wires when I first got it causing me to go to the shop because I had got pulled over I only had the car a couple days when that occurred.. so this Thursday my car didn’t start it was dead I called the warranty ppl and they jus said take it to the shop its dead it won’t move so I told them I didn’t have any more for towing so they told me to tell Fox plaza auto shop to charge it to the claim on the car .. they fixed the car but the warranty don’t cover the lamp switch which is one of the recalls on the car come to find out the shift gear don’t workproperly the warranty don’t cover that and something is wrong with the brake light switch it causes the BREAK lights to stay on and it makesthe car go dead the warranty dont cover that either so I’m asking them why are they trying to make me pay for anything when none of this is my fault nobody is understanding that they sold me that car that way if they would of jus honestly told me the car was messed up I would of got another but instead they sold it jus to make a sale. My car still in that shop and I have no money to cover something that was already messed up .. so the manager at drive time told me to contact hyundai on mount moriah about the five recalls I did yesterday explained the situation and they said I can bring the car up there it’s a 95 dolla fee for them to look at the car and if one of the recalls on the car is the problem they will fix it for me well one of the recalls is the lamp switch and that’s what the car auto place said the warranty don’t cover I jusfeel as if they not trying to be reasonable it’s no reason i should have to pay for anything because the car been messed up SINCE i got it and it has only been a month I can’t work I can’t do anything I can’t take the car back i can’t get another car this is so unfair so basically they want me to keep the car ANd pay for these things myself with my own money that’s to much money when they should of had it fixed before they leased it then I still have to pay a car note every other Saturday for a car THAT dont run properly i can’t do that they are getting over on me it’s not fair I need help

  31. I bought a used 2003 GMC Sierrà. Last Jan. I am in a wheelchair. I asked the guy to look under the truck and to let me know how rusted it was. Not bad at all he says. Well in July I am going down the road. Light turns red I hit the brakes. They go to the floor. I run the red light. Luckily I avoided being hit ànd got it to the side of the road and stopped. Without thinking I had it repaired while doing so had to replace all the lines and calipers due to rust. While doing this I was told the cab mounts were rotted çompletely off. Now huge hunks are falling out of the body. It didn’t show but one little spot on the bumper. Then the gas tank almost fell out the straps rusted off. I had to have someone put a ratchet strap on it to hold it in. Now all the tie rods are going and wheel bearings. Th3y charged me almost $10,000 for this truck I am still paying on it. It had 220,000 miles on it I have only put 20,000 ish on it. It had a 3 month warranty. It is a death trap.

  32. Bought a 2007 mercury montego as is from a lot. Before purchase even though paperwork says as is I asked about any warranties that came with car. The young lady and salesman told me that I have 60 days on motor & transmission just through them. Well after 1st day the car jerked & was hesitant upon takeoff. I took it back immediately & they told me to bring it back saturday in which i did then they told me monday. & I did that also feels like the run arounds to me. Would this be a lemon.

  33. Hi I put down some money on a 2004 Nissan maxima and only had it an hour n noticed the transmission was acting up the next day I called nthey said bring it in but iI couldn’t get it there till 5 days later they put it in the shop n said it would be1200 ddollars to fix it and I only had it a week it is a buy here pay here lot. They said if I bring them 100 $ they could do a loan modification. I did get it financed but I think I got it as is. Can I get my deposit back or make them trade me for a different one Ireally want my deposit back tthough I’m a mother of three going through alot trying to get in school n don’thave the money to fix it. Could I make them fix it if I caint get my deposit back?

  34. I purchased a vehicle from a used lot. I took it to have the oil changed and apparently there are several issues with this vehicle. The transfer case is cracked, there are several oil leaks and the coolant is milky, which normally indicated head gasket issues. I still have the temp tags and have not gotten the title yet, but it is available to be picked up. It was an “As Is” purchase, do I have an chance at having the lot owner help pay for these repairs or returning the vehicle for a refund?

  35. Purchased a car 3 days ago an it would not start what are my legal rights

  36. I bought a 2007 Ford F150 from a used dealer last week which I am financing. I was given a 60 day powertrain warranty and told the vehicle was “as is” . after a few days and 1 rain day, I noticed rain leaking in from the doors. The shop inspected it and determined that someone had tried to pry the doors open in the past so now they don’t close properly and it needs to be seen by a body shop. If the doors don’t close properly, and it’s a safety issue and something that was never disclosed , do I have any options???

  37. Carmesha Murphy

    I brought a 2003 Nissan Murano from Landers on Mt. Moriah. I brought the truck February 4 this year. The truck broke down on me while driving on the highway a few nights ago. I had it towed to the nearest Nissan dealership and was told that I need an entirely new motor because it’s locked up. I haven’t even had the truck for 90 days and Landers is giving me the run around about helping me or fix the truck for me. I put $1500 down on that truck and I’m a SINGLE MOTHER and I didn’t have that kind of money to just throw away. Is there anything I can do? Please let me know.

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