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Missouri Lemon Law

Missouri Lemon Laws and the federal Lemon Law (the Magnuson-Moss Warranty Act) provide for compensation to Missouri consumers of defective automobiles and trucks  and other vehicles and products including motorcycles, RV’s, boats, computers and other consumer appliances and products. To qualify under the Missouri Lemon Law or the federal Lemon Law, you must generally have a product that suffered multiple repair attempts under the manufacturer’s factory warranty. Lemon Law compensation can include a refund, replacement or cash compensation. If you think you qualify for a Lemon Law, click here for a free Missouri Lemon Law case review or for an immediate evaluation, simply fax your repair records to 866-773-6152. An experienced Lemon Law attorney will personally review your inquiry and records and quickly contact you for a free consultation.

For other useful Missouri Lemon Law information, click here to visit the Missouri State Lemon Laws Statutes and Guide pages. Or just keep reading below for the entire Missouri Lemon Law, or click here to read the federal lemon law.

What Vehicles Are Covered?

All new vehicles sold or leased with warranty provisions are covered under the law, except for commercial and off-road vehicles, mopeds, motorcycles and the non-chassis portion of recreational vehicles. Also included are demonstrators or lease-purchase vehicles as long as a manufacturer's warranty was issued as a condition of the sale. Used vehicles remain protected by the federal warranty act.

A defect must affect the use, value or safety of the vehicle. The law applies while the vehicle is under the manufacturer's expressed warranty or up to one year after the date of delivery, whichever expires earlier. Some extended warranties are offered by the dealer or an insurance company -- check with your dealer.

Vehicle Owner Responsibilities

New-vehicle owners must report problems or defects in writing to the manufacturer to use the provisions of the Lemon Law. The manufacturer must be permitted a "reasonable" number of attempts to correct the problem. Under the law, it is presumed that there have been a "reasonable" number of attempts to correct the problem if:

  • The vehicle has been in the repair shop for the same problem four or more times and the problem still exists; or
  • The vehicle has been out of service because of a warranty repair for 30 or more working days since delivery, excluding delays that are beyond the manufacturer's control.

If the problem cannot be fixed in a "reasonable number of repair attempts" the manufacturer can offer you a cash refund or a vehicle of comparable value.

Under the law, dealerships can deduct a "reasonable allowance for the consumer's use of the vehicle" from the refund. The law also stipulates that a replacement vehicle must be acceptable to the consumer.

Refund Qualifications

If after repairs are made to your vehicle you still believe the vehicle does not conform to the warranty, but the manufacturer or dealer has indicated that it doesn't believe you are due a refund, then submit a complaint according to the manufacturer's informal dispute settlement procedure.

Most automobile manufacturers have appeals procedures. These arbitration boards try to resolve problems consumers have with the manufacturer or dealer. The address and phone number of your manufacturer's consumer appeals or arbitration center are listed in your owner's manual.

During or at the end of the dispute procedure, the manufacturer may make a settlement offer. You must decide whether to accept the offer or try to get a refund under the Lemon Law by going to court.

If you decide to go to court, the Lemon Law provides for a private cause of action. The Attorney General's Office is not allowed to act as your private attorney to pursue your desired relief or to enforce your individual rights under the Lemon Law.

Before you can go to court under the Lemon Law, you first must have submitted your claim to the manufacturer's appeals procedure if it has one.

Tips

  • Before buying a car, check the warranty carefully. Some manufacturers offer only limited warranties.
  • Find out how long your car warranty lasts, what is covered and who will honor it.
  • Get detailed repair orders for all warranty work and keep them.
  • Use the same description each time you take your car in for the same problem. 

For complete advice concerning your legal rights, click here to consult a Missouri Lemon Law attorney.

Most of the information on this page is provided by the state of Missouri, which this website is not affiliated with.


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